Level 4 AI & Automation Specialist Apprenticeship

Yes. You’ll design and build low-code automations (e.g., approvals, notifications, data hand-offs, document generation), integrate systems, and release with guardrails and telemetry.

Low-code and integration concepts (e.g., Microsoft Power Platform), connectors, APIs, promptable steps with AI services, identity and permissions, data loss prevention (DLP) basics, and environment strategy.

Most cohorts deliver quick-win builds during the programme. Within ACT, we baseline tasks and show before and after results (usage, time and £ saved, quality and rework avoided) in lightweight dashboards.

We quantify tasks (frequency × minutes), track assisted hours and exceptions, and convert to time and £ value. Results appear in dashboards to support scaling decisions.

Embedded: acceptable-use patterns, approvals, environment strategy, DLP, audit trails, role-based access, and human-in-the-loop controls. You’ll learn to build within policy and release discipline.

The Leader course focuses on prioritisation, sponsorship and governance with light prototyping. AI automation specialist focuses on hands-on design and build, integration and measurement, while still following governance. The Leader programme is more generic for department and team leaders, whereas the specialist programme is designed for those in transformation, change or business analysis roles.

Choose ACT for an evidence-led audit, decision-ready roadmap, measurable pilots, and a structured path to deploy and scale, with consultant support. Choose training only if you already have a clear AI policy, strategy, roadmap and upskilling plan.

Common outcomes include reduced cycle times, lower cost-to-serve, capacity gains and fewer errors. Early benefits typically appear within weeks via quick-win builds; scale follows your governance cadence.

Yes, appropriate tenant access and licences for your low-code platform and AI services (and AI tools). We recommend a non-production environment for builds and clear DLP rules.

Yes. The apprenticeship route aligns to ST1512 v2.0 – Artificial Intelligence (AI) & Automation (Specialist pathway), covering the relevant Knowledge, Skills and Behaviours for EPA. Commercial routes map to key KSBs developed with our employer partners for high impact in a shorter time. https://skillsengland.education.gov.uk/apprenticeships/st1512-v2-0

Yes. We tailor examples and builds to your processes (e.g., case handling, onboarding, invoicing, reporting) and your KPIs (cycle time, first-time-right, cost-to-serve, exceptions).

They are threaded through automation projects and reflections. AI-informed critical thinking, human-AI collaboration, an AI-first business mindset, responsible innovation advocacy, confident communication and reflective learning. Ensuring people can apply technical skills safely and effectively in real work.

• Level 3 -Broadly comparable to A-level standard. Learners apply established methods to well-defined problems with growing independence.
• Level 4 (first-year undergraduate degree equivalent) Learners tackle more complex, work-based problems, select between approaches, and begin to design solutions and improvements.
• Level 6 (Bachelor’s degree equivalent)Learners lead on complex initiatives, integrate multiple disciplines, and make evidence-based decisions with accountability for outcomes.