Microsoft 365 Administrator (MS-102) – Virtual Classroom

MS-102 Configure your Microsoft 365 tenant

These units equip students with all the necessary knowledge to configure their Microsoft 365 tenant, laying a solid foundation in 365 identity and services. You'll gain the technical expertise required to manage user identity, including setting up organisational profiles, tenant subscriptions, and user accounts.

• Unit 1: Configure your Microsoft 365 experience.

• Unit 2: Manage users, licenses, and mail contacts in Microsoft 365.

• Unit 3: Manage groups in Microsoft 365.

• Unit 4: Add a custom domain in Microsoft 365.

• Unit 5: Configure client connectivity to Microsoft 365.

MS-102 Manage your Microsoft 365 tenant

These units focus on effectively managing your Microsoft 365 tenant, providing in-depth training on 365 identity and services. You'll develop the technical knowledge to manage administrative roles, tenant health, and services and deploy Microsoft 365 Apps for the enterprise.

• Unit 6: Configure administrative roles in Microsoft 365.

• Unit 7: Manage tenant health and services in Microsoft 365.

• Unit 8: Deploy Microsoft 365 Apps for enterprise.

• Unit 9: Analyse your Microsoft 365 workplace data using Microsoft Viva Insights.

MS-102 Implement identity synchronisation

Explore how to manage identity synchronisation within a hybrid Microsoft 365 deployment. The course will guide you through planning and implementing identity synchronisation using Microsoft technologies like Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync. You'll also learn to manage synchronised identities and secure user access, ensuring seamless integration and protection across your organisation.

• Unit 10: Explore identity synchronisation.

• Unit 11: Prepare for identity synchronisation to Microsoft 365.

• Unit 12: Implement directory synchronisation tools.

• Unit 13: Manage synchronised identities.

• Unit 14: Manage secure user access in Microsoft 365

MS-102 Explore security metrics in Microsoft Defender XDR

These units delve into the cybersecurity landscape. You'll examine threat vectors and manage authentication using Microsoft Defender XDR. By exploring the multi-factor authentication module, you'll gain the skills to deploy and manage advanced security measures.

• Unit 15: Examine threat vectors and data breaches.

• Unit 16: Explore the Zero Trust security model.

• Unit 17: Explore security solutions in Microsoft Defender XDR.

• Unit 18: Examine Microsoft Secure Score.

• Unit 19: Examine Privileged Identity Management.

• Unit 20: Manage Microsoft Defender in Windows client.

MS-102 Manage your security services in Microsoft Defender XDR

Explore how to manage Microsoft 365 security services, focusing on managing access and enhancing email protection. You'll gain practical experience in managing authentication methods, including Safe Attachments and Safe Links features in Microsoft Defender for Office 365.

• Unit 21: Examine email protection in Microsoft 365.

• Unit 22: Enhance your email protection using Microsoft Defender for Office 365.

• Unit 23: Manage Safe Attachments.

• Unit 24: Manage Safe Links.

MS-102 Implement threat protection by using Microsoft Defender XDR

These units provide insights into managing Microsoft 365's threat intelligence features. You'll learn how to design an identity strategy module and implement app and endpoint protection using Microsoft Defender, arming your organisation against internal and external cyber-attacks.

• Unit 25: Explore threat intelligence in Microsoft Defender XDR.

• Unit 26: Implement app protection by using Microsoft Defender for Cloud Apps.

• Unit 27: Implement endpoint protection by using Microsoft Defender for Endpoint.

• Unit 28: Implement threat protection by using Microsoft Defender for Office 365.

MS-102 Explore data governance in Microsoft 365

Gain technical knowledge in data governance within Microsoft 365. The focus will be on regulatory compliance, eDiscovery, and strategies for protecting the integrity of your data estate. You'll explore solutions like Microsoft Purview, ensuring your data governance practices meet industry standards.

• Unit 29: Examine data governance solutions in Microsoft Purview.

• Unit 30: Explore archiving and records management in Microsoft 365.

• Unit 31: Explore retention in Microsoft 365.

• Unit 32: Explore Microsoft Purview Message Encryption.

MS-102 Implement compliance in Microsoft 365

These units instruct you on how to implement Microsoft 365’s compliance features. You’ll learn to manage user identity by implementing information barriers, DLP policies, and compliance solutions, ensuring your organisation's data handling meets regulatory requirements.

• Unit 33: Explore compliance in Microsoft 365.

• Unit 34: Implement Microsoft Purview Insider Risk Management.

• Unit 35: Implement Microsoft Purview Information Barriers.

• Unit 36: Explore Microsoft Purview Data Loss Prevention.

• Unit 37: Implement Microsoft Purview Data Loss Prevention.

MS-102 Manage compliance in Microsoft 365

These units provide the skills to manage Microsoft 365's data governance features, including implementing retention policies, sensitivity labels, and troubleshooting DLP issues. You'll learn to manage access and protect sensitive information effectively.

• Unit 38: Implement data classification of sensitive information.

• Unit 39: Explore sensitivity labels.

• Unit 40: Implement sensitivity labels.

Exam Details Number MS-102

Once you have completed the above units, you can sit your exam MS-102: Microsoft 365 Administrator.

The skills measured in the exam are as follows:

• Deploy and manage a Microsoft 365 tenant (25–30%).

• Implement and manage Microsoft Entra identity and access (25–30%).

• Manage security and threats using Microsoft 365 Defender (25–30%).

• Manage compliance by using Microsoft Purview (15–20%).

Once you have passed your exam, you will gain the certification Microsoft 365 Certified: Administrator Expert.

Course Level

• Expert level certification

Total qualification time

• 5 days

Number of assessments

• 1

Is the Microsoft 365 Administrator course suitable for me? 

Students must have:

• Completed a role-based administrator training collection such as Messaging, Teamwork, Security and Compliance, or Collaboration.

• A proficient understanding of DNS and basic functional experience with Microsoft 365 services.

• A proficient understanding of general IT practices.

• A working knowledge of PowerShell.

• Fluency in Microsoft 365 Management: Becoming proficient in its administration is essential for any IT environment.

• Comprehensive understanding of Cloud services: Gain a deep understanding of cloud services and SaaS cloud, equipping you with knowledge that's vital in today's digital workplace

• Credible skills and professional trust: Acquire credible skills to make you a trusted authority on Microsoft 365 within your organisation.

• Virtual classroom delivery: Explanation: Our virtual classroom training request delivers live online sessions, bringing the full classroom experience directly to your home.

• Trusted training provider: Train with a provider that has successfully educated over 630,000 students worldwide and boasts over 14,509 reviews on Trustpilot.

• 0% Finance Options: Make your education more accessible with our 0% finance options. These will allow you to invest in your future without immediate financial strain.

What are the benefits of a Microsoft 365 course?

MS 365 is used by employers worldwide, so a Microsoft course on your curriculum gives you credibility and verification of knowledge that people can trust. Getting Microsoft 365 training further demonstrates your expertise in the advanced world of MS 365.

Are Microsoft skills valuable?

Microsoft skills are well-known in every industry, and can help you to gain a promotion or new job role by demonstrating your skills and knowledge in a specialist field.

Is Microsoft 365 a skill?

With so many employers utilising MS 365's features, an in-depth knowledge of the software can prove invaluable.

Why should I study this course with e-Careers?

Over the last 10 years, e-Careers has become a trusted provider of certification courses, training over 625,000 delegates globally. Our found virtual classroom training has consistently delivered high-quality education, earning us a 4.8-star rating on Trustpilot from over 14,000 students.

By continuously refining our processes, partner relationships, and courses, we can offer high-quality training solutions for our delegates. 

Is it hard to learn Microsoft 365?

Learning Microsoft 365 is easy with the right training. By taking a course with a Microsoft Training Partner, you can be sure that the course content will be of a high standard and cover everything you need to know.

How do I become an MS 365 expert?

Once you have completed your training, you will be competent in MS 365 and have the opportunity to take additional courses and grow your knowledge to an expert level.

 What career opportunities are available to me?

 As an endpoint administrator, you function as the integrating hub for all Microsoft 365 workloads, coordinate across multiple Microsoft 365 workloads and work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications. 

Whether a beginner or a veteran, this certification training course will give you the knowledge and skills necessary to become a Microsoft 365 Administrator.   

Typical job roles include: 

• IT administrator (£34k) 

• Systems Administrator (£41k) 

• Senior Systems Administrator (£50k) 

• Microsoft 365 Administrator (£65k)